Privacy Policy

 

• Effective date: October 1, 2026

• Sew & Glow, operated by Sewing Crafts Inc., respects your privacy. This policy explains how we handle information collected when you book appointments, contact us, or use our alteration and tailoring services.

• Information we collect

• We collect information you provide, including your name, email address, phone number, appointment details, alteration requests, and messages or garment photos you send us.

• How we use your information

• We use your information to manage appointments and alteration orders, respond to questions, provide fitting and pickup updates, and deliver customer service.

• If you consent to SMS/MMS messages, we use your mobile number to send communications covered by that consent.

• Service providers and information sharing

• We may share information with service providers that help us operate our booking, communication, and business systems, only as needed to provide those services. We may also disclose information when required by law.

• We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for their own use. Providers that help deliver our messages may process this information solely to provide that service.

• SMS choices

• SMS consent is optional and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

• For more information, see our [SMS Terms & Conditions—insert link].

• Security and retention

• We take reasonable measures to protect customer information, but no electronic system is completely secure. We retain information as needed to provide services, maintain business records, and meet applicable obligations.

• Your choices

• You may contact us to request access to, correction of, or deletion of your information. We may retain records needed for legal or business obligations.

• Updates and contact

• We may update this policy and will post the revised version here with a new effective date.

• For privacy questions, contact Sew & Glow at info@sewandglow.com.
  
  
  SMS Terms & Conditions
   

• Effective date: October 1, 2026

• Sew & Glow Customer Messaging

• By selecting our SMS consent checkbox or otherwise providing explicit consent, you agree to receive SMS/MMS messages from Sew & Glow about appointment confirmations and reminders, fittings, alteration orders, pickup updates, marketing and customer service. Some messages may be automated.

• Message frequency and charges

• Message frequency varies based on your appointments, orders, and communication with us. Message and data rates may apply according to your mobile carrier’s plan.

• Optional consent

• Consent to receive text messages is optional and is not a condition of purchasing services or booking an appointmentOpting out

• Reply STOP to any message to unsubscribe. You will receive a final confirmation message, and no further SMS/MMS messages will be sent unless you opt in again.

• Help

• Reply HELP for assistance or email info@sewandglow.com.

• Opting in again

• If you previously opted out, contact us at info@sewandglow.com for instructions on rejoining our SMS program.

• Privacy

• We handle your information according to our [Privacy Policy—insert link]. We do not sell or share mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes.

• Message delivery

• Message delivery depends on your mobile carrier and network availability. Carriers are not liable for delayed or undelivered messages.